To ensure an efficient cleaning process, we recommend tidying up your space as much as possible before our arrival. This is especially important for delicate or sentimental items. While our team is trained to work carefully and will move objects as needed, having a clear work area allows us to perform our services more effectively.

Your satisfaction is our priority. We offer a 24-hour guarantee on all our services. If you're not completely satisfied, please contact us via phone or email within 24 hours of service completion. We'll gladly return to address any areas of concern at no additional cost to you.

Our cleaning methods are safe for both your property and the environment. We use professional-grade detergents that comply with standards set by industry associations such as the PWRA and PWNA. Our staff is thoroughly trained in proper application techniques and safety measures to protect your home, landscaping, and family members, including pets.

We strive for transparency in our pricing. The estimate we provide is typically accurate, and there won't be additional charges unless we mutually agree upon them before work begins. However, if crucial information was omitted during the estimation process, additional fees may apply.

We understand that plans can change. We request a 48-hour notice for rescheduling or cancellation. As a courtesy, we offer one free reschedule or cancellation. For subsequent changes, a $25 fee will be applied at the time of service. After two reschedules or cancellations, we require a non-refundable 50% deposit to book future appointments.

Regular cleaning is indeed beneficial for extending the lifespan of your siding and roof. Many major manufacturers recommend preventative maintenance cleaning. By removing moss, algae, lichen, and accumulated dirt from these surfaces, you can significantly enhance their durability and longevity.